SHIPPING & RETURNS
SHIPPING POLICY
Domestic Shipping Policy
Shipment processing time
All orders will be dispatched within 1-2 business das from order placement. You should expect to receive your order within 3-7 business days for regular shipping.
For express shipping, you should expect your order within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping rates and delivery estimates
Shipment method Australia Post
WAX MELTS
AusPost Standard 3-7 business days FREE (2 or less wax melts will not have Tracking)
ALL OTHER ITEMS
Price & Options of shipping will be displayed in your cart
Tracking available for 2 or less wax melts
Express Postage Available
All options are available in your cart
RETURN & EXCHANGE POLICY
We do not accept returns once an item has been dispatched. All sales are final.
However. in the unlikely event that you have received a faulty or incorrect item, please be sure to contact us within 14 days of receiving the product.
Please include photos of the issue and a screenshot of your order confirmation email.